Privacy Policy for Custom Graphic AI

This Privacy Policy explains how Custom Graphic AI ("we," "us," or "our") collects, uses, and shares information when you use our website, customgraphicai.com. By using our services, you agree to the collection and use of information in accordance with this policy.

Data We Collect

Personal Information:
We collect information you directly provide, such as your name, email address, and payment details when you create an account, make a purchase, or contact us.
This includes account credentials, billing information, and any content you upload or generate using our AI tools.
Usage Data:
We automatically collect information about how you access and use our website.
This may include your IP address, browser type, operating system, referring pages, pages viewed, time spent on pages, and dates/times of access.
This data helps us understand user behavior and improve our services.

How We Use Your Data

To Provide Services: Fulfill orders, process payments, and deliver AI-generated graphics.
To Manage Your Account: Create and maintain your user account.
To Improve Our Services: Analyze usage patterns to enhance features and user experience.
To Communicate With You: Send service updates, security alerts, and respond to inquiries.
For Security: Detect and prevent fraud, unauthorized access, and other malicious activities.
For Legal Compliance: Meet legal and regulatory obligations.

Cookies and Tracking Technologies

What They Are: Small data files placed on your device.
How We Use Them:
Essential Cookies: For website functionality, like keeping you logged in.
Analytics Cookies: To understand how users interact with our site (e.g., Google Analytics).
Preference Cookies: To remember your settings and preferences.
Your Choices: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our service may not function properly without cookies.

Sharing Your Data

Service Providers: We share data with third-party vendors who perform services on our behalf, such as payment processing (e.g., Stripe, PayPal) and analytics. These providers are bound by confidentiality obligations.
Legal Requirements: We may disclose your data if required by law or in response to valid requests by public authorities.
Business Transfers: In connection with a merger, acquisition, or asset sale, your data may be transferred.
With Your Consent: We may share your information for other purposes if you give us explicit consent.

Your Data Protection Rights

You have the following rights regarding your personal data:

Access: Request copies of your personal data.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data under certain conditions.
Objection: Object to our processing of your personal data.
Restriction: Request that we restrict the processing of your personal data.
Data Portability: Request transfer of your data to another organization or directly to you.
Withdraw Consent: Withdraw consent at any time where we rely on it to process your personal data.

To exercise these rights, please contact us at [email protected].

Data Security

We implement reasonable technical and organizational measures to protect your data.
These include encryption, access controls, and secure server environments.
However, no method of transmission over the Internet or electronic storage is 100% secure.

Children's Privacy

Our services are not intended for anyone under the age of 13.
We do not knowingly collect personally identifiable information from children under 13.
If we become aware that we have collected data from a child under 13 without parental consent, we will take steps to remove that information.

Changes to This Policy

We may update our Privacy Policy periodically.
Changes will be posted on this page with an updated "Effective Date."
We encourage you to review this policy regularly for any updates.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]